FAQ

The answers to our most popular questions are answered below. If you wish to know anything else, don’t hesitate to contact us.

Delivery charges from our online shop are £7.95 per order
Payment methods accepted are credit cards (American Express is not accepted), or via direct bank transfer. Please note that your order won’t be delivered until the funds have cleared in our account.
If your order is local to Darlington or surrounding villages, your order will be made and delivered on the same day. If your order is not local, it will be shipped the day before your selected delivery date.
The online shop is extremely secure. None of the secure data you input is used for any other purpose that contacting you about your order. All card details are deleted after your order has gone through.
After ordering, your order details are sent to our shop in Duke Street, Darlington. Here it is filed to the correct delivery date and is only made using fresh flowers on the day of your delivery.
You will receive an instant email confirming your order. If you are a corporate customer, you will be invoiced at the end of the month.